PRIVACY POLICY

RING LOVE LIMITED

Registration: 78805432

Address: UNIT 903A, 9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG

 

 

 

PRIVACY POLICY

 


Effective Date: 10.09.2025

Last Updated: 10.09.2025

 

 

 

1. INTRODUCTION

 


RingLove (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.


 

2. INFORMATION WE COLLECT

 


Personal Information:

 

  • Name, email address, phone number

  • Billing and shipping addresses

  • Payment information (processed securely through third-party providers)

  • Order history and preferences

 


Automatically Collected Information:

 

  • IP address, browser type, device information

  • Website usage data and analytics

  • Cookies and tracking technologies

  • Referral sources and page interactions

 


Communication Data:

 

  • Customer service correspondence

  • Product reviews and feedback

  • Marketing preferences and responses

 


 

3. HOW WE USE YOUR INFORMATION

 


Order Processing:

 

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Handle returns and customer service requests

 


Business Operations:

 

  • Improve our products and services

  • Analyze website performance and user behavior

  • Prevent fraud and maintain security

 


Marketing Communications:

 

  • Send promotional emails (with your consent)

  • Personalize your shopping experience

  • Conduct customer satisfaction surveys

 


 

4. LEGAL BASIS FOR PROCESSING (GDPR)

 

 

  • Contract Performance: Processing orders and providing services

  • Legitimate Interest: Business operations, fraud prevention, analytics

  • Consent: Marketing communications and optional features

  • Legal Compliance: Tax records, consumer protection laws

 


 

5. INFORMATION SHARING

 


We share your information only with:

 

  • Payment Processors: Secure payment processing (Stripe, PayPal)

  • Shipping Partners: Order fulfillment and delivery

  • Analytics Providers: Website performance analysis (Google Analytics)

  • Customer Service Tools: Support ticket management

  • Legal Requirements: When required by law or legal process

 


We do NOT:

 

  • Sell your personal information to third parties

  • Share data for unrelated marketing purposes

  • Store payment card information on our servers

 


 

6. DATA SECURITY

 

 

  • SSL encryption for all data transmission

  • Secure servers with access controls

  • Regular security audits and updates

  • PCI DSS compliance for payment processing

  • Employee training on data protection

 


 

7. COOKIES AND TRACKING

 


Essential Cookies:

 

  • Shopping cart functionality

  • Security and authentication

  • Basic website operation

 


Analytics Cookies:

 

  • Google Analytics for website improvement

  • Performance monitoring

  • User behavior analysis

 


Marketing Cookies:

 

  • Retargeting advertisements

  • Social media integration

  • Campaign effectiveness tracking

 


You can manage cookie preferences through your browser settings.


 

8. YOUR RIGHTS (GDPR)

 


You have the right to:

 

  • Access: Request copies of your personal data

  • Rectification: Correct inaccurate information

  • Erasure: Request deletion of your data

  • Portability: Receive your data in transferable format

  • Restriction: Limit how we use your data

  • Objection: Opt-out of certain processing activities

  • Withdraw Consent: For consent-based processing

 


 

9. DATA RETENTION

 

 

  • Order Data: 7 years for tax and legal compliance

  • Customer Accounts: Until account deletion requested

  • Marketing Data: Until consent withdrawn

  • Analytics Data: 26 months (Google Analytics default)

 


 

10. INTERNATIONAL TRANSFERS

 


If we transfer data outside the EU/EEA, we ensure adequate protection through:

 

  • Adequacy decisions

  • Standard contractual clauses

  • Other approved safeguards

 


 

11. CHILDREN’S PRIVACY

 


Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.


 

12. UPDATES TO THIS POLICY

 


We may update this policy periodically. Significant changes will be communicated via email or website notice.


 

13. CONTACT INFORMATION

 


Data Protection Inquiries:

 

  • Email: privacy@ringlove.com

  • Address: UNIT 903A, 9/F., CAMERON COMM CENTRE, 458-468 HENNESSY ROAD, CAUSEWAY BAY, HONG KONG

 


Data Protection Officer (if applicable):

 

  • Email: dpo@ringlove.com

 


Supervisory Authority:

 

  • [Your local data protection authority]

 


 

14. THIRD-PARTY SERVICES

 


Payment Processing:

 

 


Analytics: